FAA explains how, when to use clearance delivery phone service

When the FAA ended the practice of relaying IFR clearances and cancellations between pilots and air traffic control through Flight Service at locations where direct radio contact between an aircraft and ATC is not possible, numerous pilots asked AOPA for more information about using the new direct phone numbers to ATC pilots must now call instead.
Graphic courtesy of the FAA.

Rune Duke, AOPA’s senior director of airspace, air traffic, and security has been working with the FAA to address pilots’ questions. He offers these pointers about which airports are affected by the changes, and what to do under the clearance-delivery process modernization.

Pilots can start by becoming familiar with the communications facilities in use at the airports they use.

The main change to note is that Flight Service outside of Alaska no longer relays clearances to pilots from ATC, nor does Flight Service relay IFR fight plan cancellations to ATC in places or at times when it is not possible to call ATC on the radio before takeoff or after landing. Instead, phone numbers are being added to the airport listings in the chart supplement (formerly the airport/facilities directory) for pilots to use to call ATC to receive clearances and cancel IFR flight plans. Look for a line in the airport listing headed “Clearance delivery phone” at airports where the service is available.

Duke explains that if no clearance delivery phone number is published for your airport, it is because the FAA is not currently publishing the number if the airport has a radio frequency located on the field for pilots to contact the tower, approach control, air route traffic control center, or Flight Service. However AOPA has requested that the FAA agree to publish clearance delivery phone numbers for locations with remote communications outlets (RCOs) or ground communication outlets (GCOs), or airports without full-time tower operations, “to ensure that a backup communication method is listed.”

What if an RCO or GCO goes out of service? Duke says the notice to airmen about the outage will include a clearance delivery phone number to use until service is restored to the communications outlet.

Beginning in October, the chart supplement will also include backup clearance delivery phone numbers for all airports with an RCO, GCO, or remote transmitter/receiver to use if the radio communications become unavailable.

Leidos, the FAA’s flight service contractor, also can provide pilots with the name and phone number of the facility to contact to obtain or cancel an IFR clearance.

AOPA encourages pilots to email us their questions or comments on the clearance delivery update.

“So far the feedback has been largely positive about this change. Possibly the time and cost incurred by pilots because of delayed clearances is going down now that the middleman—Flight Service—is eliminated and pilots can talk directly with the controller,” Duke said.

The changes to the clearance delivery system do not affect pilots operating in Alaska.

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